Through a disciplined strategy and process-driven approach, we create operational consistency to increase efficiencies, mitigate risk, empower our operators, and achieve performance excellence. Greystar standard best practices, processes, toolkits, and performance metrics range from accounting and financial management to marketing and reputation management to legal and regulatory compliance. We develop and implement programs, policies, and procedures, while continuously educating ourselves on — and providing guidance around — changing market dynamics, new regulations, and industry trends.
The Greystar Advantage Strategy
Through a highly disciplined, process-driven approach built upon standardized best practices, policies, and procedures, we drive operational consistency to increase efficiencies, mitigate risk, empower our real estate operators, and achieve performance excellence.
- Business processes that clearly define what we do as rental housing management service providers
- Systems, technologies, and toolkits to ensure consistency in how we operate our properties and serve our residents
- Performance metrics to quantify our success in driving greater resident satisfaction and NOI
Our national infrastructure is designed to offer enhanced — yet cost-effective — core services that help local real estate operators achieve operational and performance excellence. Our scale and scope also allow us to offer services not available from other property managers, including a full-scale talent acquisition platform, property transitions team, and performance analytics group focused on compiling, analyzing, and interpreting vast data only Greystar can access. This data is the result of our presence in more than 200 markets globally; it allows operators to make better-informed business decisions by helping them adapt to changing dynamics in real time, and increasing opportunities to optimize property performance.
- Client Services
- Commercial Management
- Affordable Housing Compliance
- Financial Services
- Maintenance Services
- Marketing and Communications
- Performance Analytics
- Procurement Management
- Property Transitions
- Risk Management
- Sustainability
- Talent Acquisition, Training, and Development
- Technology and Business Systems
The Greystar Advantage Solutions platform, a supplement to our core property management operations and Advantage Services, is unlike any other in the industry. It’s a best-in-class suite of value-added property product and service solutions is designed to optimize performance across all facets of property operations.
- Predevelopment
- Due Diligence
- Telecom Service
- Leasing Automation
- Online Resident Services
- Revenue Management
- Custom Consulting
- Resident Insurance
- Property Insurance
- Renovation Services
- First-Party Recovery Practices
- Debt Tracking
- Real-Time Debt and Recovery
- Billing
- Bulk Purchasing