Greystar Named One of The Top Property Management Companies In The Nation For Online Reputation

Thursday, April 27, 2017 | Tricia Peters

Charleston, South Carolina – April 27, 2017 – Greystar Real Estate Partners, LLC (“Greystar”), a global leader in the investment, development, and management of rental housing properties, is pleased to announce that it has been recognized by J Turner Research as one of the top property management companies in the nation for online reputation. J Turner Research recently published its 2016 Online Reputation Assessment (ORA™) Power Rankings Elite 1% list based on extensive industry research of over 63,000 apartment communities across all review sites.

With 54 properties on the top list, Greystar has more communities featured than any other property management company in the country. Greystar’s average ORA™ score at the end of 2016 was 7.5 points higher than the industry average. Nearly 700 communities nationwide made the list and Greystar managed properties represented 8% of the total list. Three Greystar communities were in the top 50 of the Elite 1%, representing the highest ORA™ scores in the nation.

“We are extremely proud of this accomplishment and the recognition provided by J Turner Research,” said Andrew Livingstone, Executive Managing Director for Greystar. “Greystar team members are committed to providing our residents with outstanding customer service and their daily focus in this area is reflected in our scores for online reputation.”

In 2016, Greystar launched a new customer experience program. The program is designed to empower team members to anticipate customer needs so that they consistently deliver exceptional customer service. As a result of the program, every Greystar community in the U.S increased its ORA™ score in 2016 and Greystar doubled the number of properties included on the list from 2015.

J Turner Research is considered the foremost authority for property management rankings. For more information on J Turner Research and ORA™ Power Rankings, visit https://www.jturnerresearch.com/ora-power-rankings.

About Greystar:

Greystar is a leading, fully integrated real estate company offering expertise in investment management, development and property management of rental housing properties globally.  Headquartered in Charleston, South Carolina with offices throughout the United States, Europe, and Latin America, Greystar is the largest operator of apartments in the United States, managing over 400,000 units in over 160 markets globally.  Greystar also has a robust institutional investment management platform dedicated to managing capital on behalf of a global network of institutional investors with over $14 billion in gross assets under management including $6.9 billion of developments underway. Greystar was founded by Bob Faith in 1993 with the intent to become a provider of world class service in the rental housing real estate business.  To learn more about Greystar, visit www.greystar.com.

Media Contact:
Tricia Peters, 602-522-1228 | tpeters@greystar.com 

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