Established in 1997, Greystar's risk management group provides a full complement of competitively-priced services to support our clients’ multi-family risk management needs. Protecting over 87,000 units in 350 locations with over $7 billion in total insured values, our experience and expertise help identify exposures and mitigate risks that could potentially affect our clients' financial outcome. The Greystar Master Insurance Program provides up to date insurance products with coverage to ensure compliance with most standard loan agreements in an ever-changing insurance environment.
Greystar Risk Management coordinates with nationally recognized insurance brokers as well as standard companies, regional brokers, and Excess & Surplus Lines brokers for specialty placements. Insurance is obtained through both domestic and international underwriters to provide the highest level of coverage. Greystar compares policy forms with industry standards and assists in preparing manuscript policies where standard forms are not adequate.
Greystar Risk Management provides clients with periodic information on pertinent insurance market developments and loss control mechanisms, as well as recommendations and revisions to internal risk programs. Claim management reports and analysis are available to insured clients upon request. Greystar Risk Management works closely with clients to ensure adherence to common goals and objectives.
Over 70 years of combined experience exists among the professionals within the Greystar Insurance and Risk Management department. Designations within our team include CPCU, ARM, Adjuster Licenses, and Bachelors and Masters Degrees in Risk Management, Finance, Economics and Business Administration.
Greystar Risk Management is available to assist you with your insurance and risk management needs. Your account will be serviced by the following highly experienced team members:
600 E. Las Colinas Boulevard, Suite 2100
Irving, TX 75039
Steve serves as the National Director of Risk Management bringing more than 30 years of experience in real estate-oriented risk management and insurance. Most recently serving as Senior Vice President heading up Trammell Crow Company’s risk management department, Steve also served as President of TCC Insurance Agency, Inc., which provided risk management services to Trammell Crow Company including marketing insurance programs, establishing risk guidelines, handling claims and other traditional risk services. Steve holds a BBA and MBA from the University of Georgia as well as the ARM and CPCU designations and several adjuster and agent licenses. He has also served on numerous industry advisory boards and committees throughout his career.
750 Bering Drive, Suite 200
Houston, TX 77057
Joan serves as Director – Insurance and Claims and oversees all incidents and claims for various lines of coverage as well as the insurance placements for Greystar’s Master Insurance Program and all Greystar-owned assets. Her prior experience was in the healthcare industry where she managed the medical malpractice insurance coverage for a large group of community physicians and health professionals and coordinated several additional insurance policies including claims handling for a regional hospital system based in St. Louis, Missouri. Joan holds a BS from the University of Illinois at Urbana-Champaign and an MBA from the University of Memphis.
1201 Elm Street, Suite 1600
Dallas, TX 75270
Carrie serves as Director – Risk Management and is responsible for loss control and safety as well as insurance procurement and management of workers’ compensation claims. She joins us from Riverstone where she served as Risk Manager for 6 years. Prior to joining Riverstone, Carrie worked in risk management at Trammell Crow Company for 8 years. She began her career in insurance as a workers’ compensation adjuster. Carrie holds a BBA from Centenary College of Louisiana and an MBA from the University of Texas at Dallas. She holds an ARM designation along with multiple adjuster and agent licenses.