Sue Picotte is manager of client services, responsible for executing Greystar strategy related to new business development and client satisfaction. Her role includes leading and coordinating activities, initiatives, and programs that promote the company's growth and ensure client satisfaction and retention for the Minneapolis region. Sue is knowledgeable in all aspects of property operations, including new construction, due diligence, repositioning, rehabs, and lease ups. Active in the multifamily industry since 1984, Sue joined Greystar in 2013. Her previous roles include community manager, regional property manager, marketing associate, sales director, and director of real estate, and she is experienced in all classes of properties, serving both private and institutional clients in the market rate and affordable housing arenas. Sue is a former board member and education committee chair for the Minnesota Multi Housing Association and remains an active member of the organization. She currently teaches the marketing component of her local CRM certification program.