The Greystar corporate housing program begins with a culture of customer focused service to deliver a thoughtfully crafted experience for employees and employers alike. It extends to our partnership with Urbandoor to deliver a robust portfolio of premium rental apartments and an unparalleled technology interface designed to maximize the needs of our corporate residents, as well as travel and relocation budgets. This adds up to happy employees, happy travel managers, and happy guests who can become happy residents.
Greystar and Urbandoor are focused on making corporate housing better. This starts with high quality properties, serviced by the best hospitality partners, with a desire to provide exceptional guest experiences. Everything the business user needs to have a smooth stay including housewares, high-end linens, quality electronics and in most cases, in-unit washers and dryers.
Services include housekeeping, personal amenities and a 24/7 guest concierge accessible via text, phone and email. The Urbandoor platform works to centralize communication and integrate with on-site teams and systems, in order to minimize the impact on property management teams while providing great service to guests.
Communication, housekeeping preparedness and coordination with the on-site property management team ensures that an employee’s arrival is smooth, worry free and most of all, welcoming. Prior to arrival, all apartments are thoroughly cleaned and prepped with fresh towels, bedding, and linens.
The smooth flow of housekeeping and linen services is efficient and well communicated with corporate guests and on-site property management teams. A 24/7 concierge, available by phone, text or email is always present to answer any questions that come up along the way.
Service exists beyond the first stay. A smooth departure and assistance from property management and/or Urbandoor hospitality partners can ensure a pleasant end to the stay and ultimately, lead to new leases.