Questions to Ask on an Apartment Tour

elan city lights

As exciting as touring a new apartment community can be, it’s also a very important time to gather crucial information about your potential new home-sweet-home — and we’re not just talking about the size of the closet or height of the ceilings. After all, you’re signing a contract for an extended period of time, so you want to ensure there are no surprises down the road.

Whether you’re touring a studio in the city or three-bedroom apartment for rent in the suburbs, it’s important that you ask these questions, and get the answers:

Lease Logistics:

  • How long is the lease?
  • Will I need someone to co-sign my lease?
  • When is rent due?
  • What options are available to pay my rent?
  • What are the consequences if I have to terminate the lease?
  • How much notice am I required to give the property if I do not intend on renewing my lease? 
  • What is the guest policy?
  • Am I allowed to sub-lease and/or short-term rent (Airbnb, VRBO, etc.) to a third party? If so, what are the requirements?


  • How much is rent?
  • What is included in the rent? What is not included, but required? (Utilities, electricity and trash are often separate fees depending on the property.)
  • Is a security deposit required? If so, how much?
  • Will I need general liability coverage and/or renter’s insurance? If so, is there a minimum coverage required?


  • What pets, if any, are allowed?
  • Is there an age or weight restriction?
  • Are there any specific breeds not allowed?
  • Is there a monthly pet fee?
  • How much is the pet deposit?
  • Are there restrictions on where pets are allowed on community grounds?
  • Where is the nearest relief area for my pet?

 estancia apartments at city center

Estancia at City Center in Lenexa, KS

Community Amenities:

  • What community amenities will I have access to?
  • Are there restrictions on the use of community amenities?
  • Are there restrictions on hours or days the community amenities are open?
  • Are my guests allowed to use the community amenities?
  • If I want to host a private party outside of my apartment, are there any community spaces available for rent? If so, is there a rental fee?
  • Is there free Wi-Fi on the property?
  • Are there additional storage rooms available for rent?

 Elan City Lights in Dallas, TX

Elan City Lights in Dallas, TX

Interior Apartment Amenities:

  • How is the kitchen equipped? Gas or electric?
  • Is a microwave included in the kitchen?
  • Which internet/cable suppliers provide service to the community?
  • Which electric company provides service to the community? 
  • What items are not allowed in my apartment? (i.e. a real Christmas tree, a grill on the balcony, etc.)
  • Am I allowed to paint the walls?
  • Is the community eco-friendly or LEED-certified?

 1 kennedy flats in danbury, ct

1 Kennedy Flats in Danbury, CT

Building Access and Maintenance:

  • How do you gain access to the community?
  • How do I submit maintenance requests?
  • Does the community perform after-hours lock out service?
  • After normal office hours, what services are considered emergency services?
  • Is there a number I can call if I need assistance after office hours?
  • How many vehicles are allowed per apartment?
  • Is covered and/or garage parking available? If so, does it cost extra?
  • Where is the closest guest parking?
  • How is parking enforced?
  • Is the building in a flood zone?
  • In the event of a natural disaster or emergency, what protocols are in place?  

Local Area:

  • Where is the nearest grocery store?
  • Where is the nearest hospital?
  • Where is the nearest police station?
  • What schools or school zone(s) provide services to the community?
  • Is there public transportation in the area?
  • Are there any surrounding attractions or construction going on or planned for the area that would be an additional benefit or a disruption to my everyday life?

Extra Credit:

  • Are there any incentives if I refer a friend? 

Don’t be afraid to bring this list with you when “interviewing” your next potential residence. Having these questions filled out for every community you visit could also help you make a decision when it comes down to two properties you’re waffling on.